Frequently Asked Questions
Is embroidery as expensive as silk-screening?
No, in fact embroidery is about the same or less depending on the size (especially if your project has multiple colors). And we have 48,000 stock designs to choose from all ready to go.
Why is there a set-up fee?
The art you supply needs to be digitized into stitches. The more complex the art the more time it takes to digitize. We do our own in-house digitizing 95% of the time to control costs and lead time.
Can I have only 1 or 2 items done?
Absolutely. We don't have minimum runs.
What is the usual lead time from start to finish?
Generally speaking, 1 week or less. If your design is text only or a stock design, it can be as little as 1-2 days. The lead time on garments depends on the manufacturer. We’ve never missed a deadline. If you're pressed to get something done, we’re your company.
Do you offer free merchandise catalogs?
Yes, e-mail us your address and we'll be glad to send you our latest catalog.
Is it possible to go over an existing design?
Yes, we can usually go right over the previous design, or make a patch or emblem to cover it properly.